Had an issue with our lights today and Patrick went above and beyond to take care of us! Go see him, he's a great guy! Thanks for everything Patrick, we owe you!
Nice store. The fish selection was pretty wide & looked healthy. The water looked nice & clean. They were very busy, so the service was stretched but not neglectful. I will return to this location in the future.
I would give a 0 if I could. I went to this store Friday the 13th. Which I guess could account for the bad luck I had. The younger guy at the store was very helpful. I was torn between a bi-color angel and a powder brown tang. He explained to me that the angel fish would not work well with the coral banded shrimp he convinced me to purchase but that the tang would be fine. So I went ahead and purchased the tang at his recommendation. Day 1 in the tank and the coral banded shrimp snapped at my 2 clowns and my tang. After reading the reviews they call coral banded shrimp "ruthless killers of the ocean". I took the shrimp out and placed him in another tank with only inverts. All was well, until Tuesday morning when I received a call from my fiance that the powder brown was Dead in my FOWLR tank. I immediately calped the Fishroom Cary and was told, "we have no guarantees on our saltwater fish" I explained the entire situation and told him that we have spent a TON of time and money in this store to which i received a reply of, OK........with the tone of 'i dont care'. TERRIBLE TERRIBLE SERVICE. CLEARLY SICK FISH, CLEARLY DONT KNOW WHAT FISH GO WELL TOGETHER. IF YOU ARE LOOKING A GREAT AQUARIUM STORE WITH KNOWLEDGABLE AND HELPFUL STAFF, PLEASE VISIT FINTASTIC AQUARIUMS JUST 5 MINUTES DOWN THE ROAD!
Great staff but relatively small selection. They are happy to order what you need.
Wow, this store is CLEAN! Large Saltwater fish and coral colonies and frag selection. I was shocked to see how low their pricing ways. They had similar pricing to those huge online vendors and you could actually see what you are getting! Keep up the great work - can't wait for my next visit.
Fish Room is a US Pet Store based in Cary, North Carolina. Fish Room is located at 1259 Kildaire Farm Rd, Cary, NC 27511, USA.
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