It's Walmart. When convenience trumps other concerns I come here. Where else can you buy a specific brand pet food at 11pm? Clean, lots of choices. Cheap, but not the cheapest. Good, but not the best.
This place is neat and seemingly well organized. Many times we have found items past their sell by dates in the shelves. If you need any help finding anything, good luck with that because u will rarely find a willing associate to help out.
Associate Scott in electronics was awesome! But he needed some help back there. He was pretty much alone running around as the only one who could sell/get phones. Then he would have to do layaway. Poor management and scheduling is why I gave them 3-stars. Get more people to busier areas! Scott deserves a raise!
This location has absolute horrible customer service. I did my usually Saturday morning grocery shopping and got home and realized I didn't have all the items that I paid for. I called customer service and asked if they could check the register for bags that I left at the register and they weren't eager to help me or to send someone to the register to look. They put me on hold for 17 minutes. I'm shocked that they would tie up their lines like that. I only stayed on hold to see how long they would allow a customer to wait. I hung up after 17 minutes. Also, the shopping carts at this location are a mess. One day I accidentally hit another customer because my cart did not roll properly and pulled in the other direction. This place is a hazard and an accident waiting to happen.
Love that location. I have been visiting this location for 8yrs now. My only complaint is that there never seem to be enough registers open and I end up waiting for an hour to be checked out. I have very large purchases and cannot go through self checkout. Self checkout on its own have issues and need assistance which is not there when you need it. More cashiers please.
Walmart Supercenter is a US Department Store based in Cary, North Carolina. Walmart Supercenter is located at 2010 Kildaire Farm Rd, Cary, NC 27518, USA.
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