Make sure you bring a blanket when you come. The seats are very comfortable, but the place is freezing regardless of which theater you're sitting in . This isn't just a one-off either, but every time we have come during the heating season. I heard people around me complaining at the end of the movies that their legs were freezing. Totally agree! Also, it would be nice if they occasionally cleaned the restrooms. On our last visit, there was water all over the sinks and big puddles on the floor-a lawsuit waiting to happen. In short, this could be a great theater experience, but they need to get their personnel act together.
My recommendation to any movie goer is to use regals preferred experiences where they do not allow children.
This was my first time back to this theater in over 5 years. It's a little bit of a drive from my home, but it was worth it. They renovated the place about a year ago and now most theaters have fully reclining leather seats! The place has been around for a while, but the staff are courteous and the facilities are clean. I highly recommend!
As usual the movie experience can be ruined mainly by the other paying customers. Today was more examples of garbage parenting and filthy brats running amok.
The reserved seating is a true negative. As a business, you would be able to accommodate a lot more customers and give them more positive experiences. While standing in line I saw 10-12 people walk away after realizing they couldn’t sit with their party, including us, a family of 8 that wanted to pay for tickets and concessions, because we couldn’t sit even 2 members together. We took our money to Beaver Creek cinemas and had a great experience!
Theater was fine, the "parent" sitting one row over ruined it. Who brings a kid into a dark room weairing shoes with flashing lights in them? Are you that dense?
Do not visit this theater. After having an IMAX 3D showing fail to be in 3D I was given a readmission ticket. I wasn't to the theater and got my ticket an hour before the showing I wanted to see so that I would get a good seat since they are assigned. After sitting in the theater for 40 minutes another guest told me I was sitting in their seat, it was at that point I found out I was sold a ticket for the wrong time. I now had to leave the theater and try to find a manager to get another ticket for the movie which I had been waiting for. I'm now sitting much closer and in a worse position than I originally had. There was no apology on their behalf for their mistake just a general indifference to my inconvience. I will not be spending my 35-55 dollars an engagement at this theater in the future and I recommend others avoid it as well.
Regal Cinemas Crossroads 20 Imax is a US Movie Theater based in Cary, North Carolina. Regal Cinemas Crossroads 20 Imax is located at 501 Caitboo Ave, Cary, NC 27518, USA.
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