Took my husband there one evening last week the ER was by no means busy. After my husband went behind the doors for treatment it took 2 hours for him to see a doctor. The whole time he was just sitting waiting. He asked the nurse multiple times where the doctor was, with no response.
I asked to speak to administration. Charge nurse came. Fine. Nothing happened, no one came from admin the next day. That says A LOT.
This hospital should be reviewed for their practices. They dump everyone back into the lobby after triage: violently vomiting, bleeding, crying, hacking. I went in on a Monday morning, with a head injury and was dumped back in the lobby for 2.5 hours with all sorts of people spreading infectious disease and contamination. Empty beds all over in the back. My room had spills of who knows what, a running sink, and out of hand sanitizer. Just a disgusting experience. I feel worse after “treatment” and will never go here again regardless of proximity to my home. Only my experience with the PA and triage nurse was remotely decent.
I went into the ER in June with severe abdominal pains. The front desk person was awful (rude and condescending) but the nurses were amazing. Everyone in the triage area was wonderful with me and my disabled son who was with me. I ended up needing emergency gall bladder surgery. The PA in the ER was okay, not great. She was very young and seemed inexperienced. She would say I'll be right back and then disappear and never come back to explain what was going on. I had no idea for a long time what was going on. I mean hours.
UPDATE - This story Only gets worse. The folks at Wake Med did not code my husbands case as an accident. They have totally messed up the insurance filing. My insurance plan did a conference call with Wake and myself to explain to Wake the error they made. Wake acknowledged their mistake but would not make the correction. They told me I had to send a letter of dispute and someone else would review the case.
My husband went in on September 28 in the same day surgery to have kidneys stones removed. His experience was AWESOME!!! The nurses there were very caring and made his time there wonderful. They took time with me to explain how he would be feeling. Would go there again, IF, I had to had another same day surgery.
we came yesterday evening with my 88 years old Mom to ER, the attention and care for all personal was with excellency. She was admired in less than 2 hours to 2W 255. What a pleasure to meet the nurse and the aide. Everyone was fast responsive to all my mother's need. I want to thank Joe M. The nurse that was in charge, the love, care, knowledge and human touch that he put on everything he did. We still here, and I can't ask for better treatment. I highly recommend to everyone to come to this hospital if it's needed.
No need to add the contact us blah blah blah message below. I couldn't get anyone to talk to me while I was IN there.
I was admitted and sent upstairs. There was a cockroach in my bed. I only saw it when the night nurse came in to check vitals and turned on the light. I killed it. She shrieked. Apparently this is an ongoing problem in the surgical wing. Nurses have reported it. Management does not fix it.
Surgery next day. Got home, got bill. Surgeons have no contract so I owe half. No one told me this. That would also be true at Rex, I called to verify. But for the level of care, next time I'm going to Big Rex.
Wakemed Cary Hospital is a US Hospital based in Cary, North Carolina. Wakemed Cary Hospital is located at 1900 Kildaire Farm Rd, Cary, NC 27518, USA.
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