I have been a colleague of Dr. Orenstein ever since she began private practice in our own group years ago. At that time she developed a very innovative program to help young women transition to college and adulthood. I have followed the development of her career and was very pleased that she established Orenstein Solutions to help individual adults and couples address the challenges they face in a proactive, solution focused way. She has always been interested in helping people develop the life skills and resiliency necessary to succeed in any life, work or family role. She continues to have my highest regard and recommendation.
*Update*
I appreciate that they followed up with me and attempted to rectify it as best they could.
I was extremely frustrated with this office and the way the scheduling conflict effected me. I was supposed to see someone at 9. I waited around until 9:30am when a lady attempted to help me. She talked to the office scheduler who said that QTC cancelled my appointment (which they didn't) and I was left to call QTC and figure the whole mess out on the phone. After talking to QTC ( who were just as mystified as me about why I didn't have an appointment) they said the office could get me in at 2pm but with my entire morning ruined, driving 30 minutes to get there, dropping my daughter off at a drop in daycare that I can only use for four hours....I was beyond frustrated and upset and not in the mood to talk to anyone about my military service related issues!! I couldn't imagine going back to this office after that initial experience and won't get my time or money back that it cost me to get to the office in the first place.
I had the pleasure of meeting Dr. Orenstein through our PACT Training (Stan Tatkin, Psychobiological Approach to Couples Therapy). Since our meeting, I have been consistently impressed with Dr. Orenstein's training, thoughtfulness, and compassion in caring for both her patients and her colleagues. She has truly gone out of her way to welcome me into therapeutic community. Her sensitivity and commitment in providing an integrated therapeutic milieu that supports the care of her patients is highly admirable, and difficulty to replicate. I recommend Dr. Orenstein highly.
My recommendation to others is to call this office before your appointment and confirm they are expecting you. But I will point out that I had a confirmation from their office the day prior and could in no way predict that this would happen or double confirm my appointment the morning of since my appointment was scheduled at 9am when they opened.
What a disaster!! Not sure that I'll ever feel confident to show up to an appointment again without reconfirming everything. Thanks.
Licensed Psychologist
The company called me immediately after I posted my review to address some the issues I mentioned.
Steve Mullinix, PhD
2 years later and still so pissed off by the time wasted at this place and the fact they don't really care about helping people, just the money they get from them!
It is interesting and curious that after I posted my honest encounter with this practice, that she has apparently gotten several of her colleagues and friends to post positive reviews. The reviews missing from this list of reviews is a review from clients saying they had a good experience with her. I feel like this speaks volumes about the practice.
The Hill Center recently had the pleasure of having Dr. Susan Orenstein present at our Community Education Series. Her topic of Examining Difficult Parental Emotions was well received by the attendees. Susan connected with the audience providing useful tips and guidance to help you develop mindfulness and self-compassion skills to better care for yourself and your family. She followed up with resources on self-care and mindfulness practices for those who attended. She engaged the audience and it was a pleasure having her present at our organization. I have worked with Susan over the years and she is always very professional, sincere and sensitive to one’s needs. I think of her practice often as a referral source.
Do not waste your time or money here. We worked directly with Susan and were hopeful on her promises. However after several sessions of her promising over and over again to give us insight into skills and tools we could use to work on our concerns, we realized she was just pushing it out to get more and more money from us. She offered no value and we wasted so much money and our time on empty promises. Please do not make the same mistake we did!
Orenstein Solutions is a US Health facility based in Cary, North Carolina. Orenstein Solutions is located at 1100 NW Maynard Rd #140, Cary, NC 27513, USA.
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