Came here to drop off a package to be returned to the vendor after ordering online. No issues. Came in, dropped the package with an employee, and was out in 10 seconds. No other experience to comment on the rest of the service here, but I would come back again in the future.
This store used to be amazing. Sadly, the owner passed away and the millennials now staffing this place could care less. If your posted closing time is 6 pm, that doesn't mean you tell customers that you're closed at 5:50 and that the package wouldn't even go out until Monday anyway.
I really enjoyed my experience here. The employee working at the time was wonderful at handeling my boyfriends package. He really enjoyed the experience as well.
The service was amazing and my package got to its destination safe and sound! Very happy with the UPS store and I am proud to say I will stay a loyal customer! The workers were very kind and when you go there ask for a boy named Cormac, he is a very hard worker and great employee.
Service here has always been terrible, the people ignore you until they just can't anymore. They act like it's a torture to wait on you. I will be going to another one from now on. The girl who waited on me had been in the back room. She came out and told me it would be another minute. I waited. She took my package slip and thanked me. I asked for a receipt she told me it was in my e-mail. I said that was fine could I have a receipt please. She reluctantly gave me a receipt. I don't know why that was such a big deal. Then she told me the tape she had let me use while she was giving it to me free this time, I would be charged next time. Which would have been fine as well if she had perhaps said, we've instituted a new policy and will be charging for tape in the future. I've never been charged for tape. Please don't try to act as though you are doing me some big favor, CVS is right up the street. Also, my package is somehow missing now and I understand why she didn't want to give me a receipt. She had no intention of mailing it. Amazing how a package I mailed through FEDEX on the same day has reached it's destination and UPS has no record of my shipment. This store should be closed. The people are rude and the serve is terrible.
The Ups Store is a US Finance company based in Cary, North Carolina. The Ups Store is located at 1249 Kildaire Farm Rd, Cary, NC 27511, USA.
Please contact with The Ups Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Ups Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.